• Call Us +44 020 8960 7746
  • info@mshathome.co.uk
  • MSH at Home CIC, SOBUS Freston Road Hub, 196 Freston Road, London W10 6TT

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Welcome to MSH At Home CIC

About us
MSH@ Home provide a nurse led home care service to individuals and their families living in West London and the surrounding areas. The service is run by MSH at Home CIC a not- for-profit social enterprise working across inner London.
Our services
Here at MSH at home we encourage and welcome applicants fromall backgrounds to work for us. Our primary objective is to find applicants whose core values, like us, is to provide quality care services to our clients, would like to make a positive contribution to our local community. Read more about our current openings and join team MSH!
Request a home visit
Would you like our teamto visit your home? Request a home visit or arrange a meeting with us by filling out our online formand we will aimto get back to you within one working day.
Careers
Here at MSH at home we encourage and welcome applicants fromall backgrounds to work for us. Our primary objective is to find applicants whose core values, like us, is to provide quality care services to our clients, would like to make a positive contribution to our local community. Read more about our current openings and join team MSH!
Feedback
As part of our on-going commitment to our clients, we are always happy to hear what you like about the services we provide, but we also recognise that at times, you might need to tell us where we haven’t done so well. Write your views and thoughts on your experiences of our services and how we could improve our services for you.
Contact us
If you would like to find out more about us and our services, then please feel free to contact us by via email on our online contact form and we will aim to get back to you by email within one working day. You can also call us if you would like to speak to a member of our team directly.

Our Philosophy

Our Philosophy

Click on the different circles to find out more about our 6 C's philosophy.

Our Philosophy
CareCompetenceCommunicationCompassionCourageCommitment

Care

We care that clients receive a service that is right for them, as an individual, and will also help improve the health of the whole community

  • Domestic Care - assisting you with day to day household tasks, such as cleaning and preparing nutritious healthy meals
  • Personal Care - assisting you with the activities of daily living, such as bathing and dressing, use of the bathroom and maintaining continence

Competence

We ensure that all our practitioners and therapists understand each clients' individual needs, and have the expertise, clinical and technical knowledge to deliver effective treatments

  • Specifically for those with HIV / AIDS, as well as supporting those with other complex health needs, being sensitive and respectful of your lifestyle choices
  • Home from hospital
  • Dementia & Alzheimer’s care

Communication

We understand that effective communication means listening to client's needs and requirements, and delivering a range of services tailored to these needs

  • Medication Prompting & Administration - assisting you with taking of medicines
  • Psychotherapy & Wellbeing – assisting you with your mental health issues and concerns
  • Providing a named Registered Nurse as your Care Partner, who will facilitate you and/or your family to plan the care you receive, the way you want to receive it

Compassion

We aim to build a lasting relationship with our clients, based on empathy, respect and dignity

  • Companionship - accompanying you to social events & other community activities
  • Respite services

Courage

We have developed a service that gives our staff the personal strength and vision to innovate and embrace new ways of thinking, as well as the confidence to raise concerns when something isn't right.

  • End of Life Care - supporting individuals and families with terminal illness
  • Using technology such as Apps and websites to allow you and/or your family to rate and provide feedback on our services, as well as ensuring that your Care Partner stays in regular contact to ensure you are full satisfied with the care you are receiving
  • Starting from the recruitment process, we empower our personal carer support workers and nurses to speak up, with a no blame culture. If we make a mistake, we acknowledge it and work with you to put things right

Commitment

As a social enterprise we are committed to ensuring all surplus is reinvested to run and improve our services, enhancing care, ensuring our staff receive a London Living Wage and ongoing professional development. MSH @ Home is committed to identifying, understanding and responding to the different needs and experiences of our local community in order to narrow the gap in outcomes on all things that matter.

  • Graduate companion service, providing you with a young person who is respectful of your life experience, but keen to support you to make the most out of all that London has to offer. That could be a visit to local park or gallery, a friend to accompany you to a hospital or health care appointment, or someone with whom to share a smile over a cup of tea

Join Team MSH

MSH at Home is at the heart of community care, and we want our staff to feel part of our ‘family’. We do this through a robust recruitment process, ongoing training and support and regular review and supervision, so we support our team to be the best they can, because we know that staff that feel valued, is reflected through the care they provide.
Become one of our beloved Health Support Personal Assistants (HSPAs) to support delivery of home care to clients in Angel, Kensington, Chelsea and North Westminster.

Our next recruitment day is on Friday 28th December 2018.

All you need to do is apply for the job, attend our recruitment day and take part in the activities during the recruitment day (plus there’s a free lunch)