MSH at Home CIC believes that the client is the focus of our business and their wellbeing should be at the heart of all that we do.
In line with the Department of Health’s ‘Compassion in Practice’, MSH @ Home implements the 6Cs, as they naturally focus on putting you at the centre of the services we will provide:
Click on the different circles to find out more about our 6 C's philosophy.
We care that clients receive a service that is right for them, as an individual, and will also help improve the health of the whole community
We ensure that all our practitioners and therapists understand each clients' individual needs, and have the expertise, clinical and technical knowledge to deliver effective treatments
We understand that effective communication means listening to client's needs and requirements, and delivering a range of services tailored to these needs
We aim to build a lasting relationship with our clients, based on empathy, respect and dignity
We have developed a service that gives our staff the personal strength and vision to innovate and embrace new ways of thinking, as well as the confidence to raise concerns when something isn't right.
As a social enterprise we are committed to ensuring all surplus is reinvested to run and improve our services, enhancing care, ensuring our staff receive a London Living Wage and ongoing professional development. MSH @ Home is committed to identifying, understanding and responding to the different needs and experiences of our local community in order to narrow the gap in outcomes on all things that matter.
If you would like to know more about care for those with Dementia, then please feel free to download this free downloadable dementia care guide.