MSH@Home is different to most care agencies and domiciliary care providers because we are a nurse led service. This allows us to specialise in caring for clients with complex and multiple health conditions, including those with dementia and HIV/AIDS.
Each of our clients is individually assessed by a qualified nurse, who will develop a plan of care focused around the client’s specific needs, in partnership with the client and/or their representative. Where care needs are ongoing, our 'Named Nurse' will build a team of Health Support Personal Assistants (HSPAs) around the client, ideally recruiting locally to create a neighbourhood team to meet clients care needs.
We believe that consistency of care giver and development of lasting relationships is essential for keeping clients well and supporting them to stay living independently, for longer in their own homes.
Through our commissioned NHS work (My Care, My Way) we have also developed expertise in supporting individuals over 65 years, many with one or more complex long term conditions, around:
Our Qualified Nurses can assist with:
- Assessing clients care needs and developing a Care Plan and daily Care Schedule to guide care givers
- Assist with medication administration and prompts, including administration of more complex medication such as intravenous medicines
- Assess and advise on continence matters, liaising with local NHS or local authority services to ensure clients have access to continence aids, or provide such aids to private patients
- Manage and support urinary catheter care
- Manage and support colostomy care
- Assess and advise on pressure area care, liaising with local NHS District Nursing and Tissue Viability teams, or providing pressure relieving devices to private clients
- Assess and support with the management of long term, complex conditions, such as diabetes, airway disease, HIV/AIDS and dementia
- Provide wound care advise and treatment, including assessment and dressing of all wounds types
- Support and guidance with fluid & nutritional advice, including involvement of assessment by a dietician if required. We can also support with Percutaneous Endoscopic Gastrostomy (PEG) feeds and other forms of enteral feeding.
Our Health Support Personal Assistants (HSPAs) can assist with:
- Personal Care (washing, dressing, use of the toilet, etc.)
- Provision of snacks and light meals, including assistance with feeding - all complete Food Hygiene & Safety to level 2 during induction
- Basic house hold chores such as washing up, hoovering, changing bed linen, etc.
- Local shopping and ensuring clients have essential supplies & provisions
- Giving assistance with taking or providing prompts to take medication
- Providing social support, befriending and companionship
- Assistance with house keeping, such as laundry and ironing
- Support with simple administration tasks and managing household affairs
- Providing respite relief for family members or other primary care givers
MSH@Home provides visiting care, and we don't provide sessions less than one hour, as we don't believe a meaningful relationship can be developed in short visits, as short visits often result in clients being treated as a series of tasks that need completing, rather than a person requiring care and companionship.
Everyone is different, but the type of clients accessing our services include:
- Older people who need some help with getting up in the morning, or going to bed
- Couples who would like some assistance for their partner, such as keeping on top of household chores
- People who are physically disabled and who need assistance with the things that their disability prevents them from doing entirely by themselves
- People who have been discharged from hospital after illness or an operation requiring short term help until they are feeling fit enough to regain their old lifestyle
- People who need respite care – a service for people who rely on a relative or friend for most of their care but would like to give that person a break from time to time
- People who require some time out from home and would like someone to take them out for a couple of hours or for a day’s shopping
- People who need a weekly pampering session with the chance to de-stress and increase wellbeing
We can provide visiting care throughout 24 hours of the day, 365 days of the year.
However, for clients with constant care needs but who do not wish to go into residential care, and wish to remain living in their own home we would recommend costs savings by engaging the services of a “live-in” carer. MSH@Home don’t currently provide such a service, but we have links with several leading live in care agencies, listed below, who will be happy to discuss on-going care needs with you. Please click on the images below to visit the websites of the companies that provide live-in care services.